1.

Why Timeshare?

Owning timeshare allows you to prepay for your vacation accommodations in advance, providing your family with a lifetime of luxurious vacations at today’s fixed, low rate. Timesharing (also called vacation ownership) enables individuals on a variety of budgets to enjoy annual, week-long vacations at premium resort properties without the exorbitant costs and hassles of outright ownership.

2.

What Exactly Is time share membership with Club Nebula Holidays?

Time Share membership of Nebula Holidays is entitlement of 7 nights’ accommodation in a year for 3 years / 10 years / 25 years as per the selected package at Dwarka Lifestyle Resorts Pvt Ltd owned and operated five-star resort located at Dwarka, Gujarat.

3.

Is My Usage Ownership Guaranteed?

Yes, Absolutely! You are the absolute owner of your guaranteed stays. You are required to make a booking of your desired dates at least 14 days in advance and reservation shall be subject to availability at the resort.

4.

What if I do not want to use the entitled 7 nights stay?

Gift - You can gift the room nights to your loved ones and resort will be delighted to host them. However, there shall be a nominal guest charge for the same. The same can be checked with reservation executive before reservation.

5.

What if I don’t want to Vacation in any particular year or all the years?

You shall have an option to surrender your room nights to the company for letting it out to the customers at large. You shall earn a rental income of 50% of the gross room revenue generated by the resort for the particular category of room. The company shall provide you a time window before the start of the year for surrendering the entitlement. Please note the revenue option is only available for 10 years and 25 years package

6.

Do I Earn Rental Income on My timeshare membership?

Yes, Absolutely! Your timeshare membership will Generate Rental Income for you if you surrender your room nights to us for letting out.  
Please note the revenue option is only available for 10 years and 25 years package

7.

What is the rental income that I can expect?

The rental income will be paid annualy. The Revenue share for will be computed in the following manner: Total room revenue from the executive rooms/ no of rooms nights under management = Average Room rate-ARR (Executive rooms)
ARR * % occupancy (Executive Rooms) * % share * 7 days = Timeshare member‘s Revenue Share
Illustration:
Average stabilised room rate= Rs. 6500/- (Rupees Seven thousand only)
Type of Room:   Executive Room
Percentage of Revenue share:50%
Considering that the executive rooms category had an average occupancy of 75% (Seventy Five per cent): 6500 * 75% * 50% * 7
Earnings: Rs 17063 (Revenue for time share owner annually)
Please note the revenue option is only available for 10 years and 25 years package

8.

Are There Any Recurring Property Maintenance Charges?

Naturally, There Are Recurring Charges Towards Keeping the Property in Pristine Condition - Both for Your Use as Well as for Generating Rental Income - Spotless Upkeep of the property, Maintenance of Interiors, White Goods, Furnishings, Linen, Crockery, Cutlery & Room Services.
The amazing aspect of your membership is the rental income. That you generate from your membership or the huge savings that you generate by staying at your own luxury property instead of other resorts, more than covers for the maintenance.
To make it simple if you use your entitlement, then only you pay for annual maintenance fees and if you don’t use then you don’t pay and in fact we pay you the rental income.
Please note the revenue option is only available for 10 years and 25 years package

9.

Are These Properties Owned by Club Nebula?

Yes! Nebula group has Ownership of These Properties.
This Implies That You Have Full Control over Your timeshare membership.

10.

For Which Destination is the timeshare membership?

The timeshare membership is for our 5-star resort Hawthorn Suites by Wyndham located at Dwarka. Furthermore, the timeshare membership entitles you to RCI membership for 3 years which provides you access to all the location of RCI directory in India as well as abroad. Apart from that, we have direct affiliation with leading 4 star & 5 star properties across India which are available for the Club Nebula members.
The members shall be able to use the stay entitlements in other selected resorts of Nebula Group, details of which shall be notified on time to time basis along with exchange ratio depending on resort category and average yearly room rate.

11.

What if I don’t take a holiday in a year, or if I want to take a longer holiday?

The Membership model offers you the flexibility to holiday as much or as little as you want. Here’s how it works:
Carry Forward: Not applicable as either it will be utilized or it will be surrendered.
Advancing: 1 year’s room nights can be availed in advance subject to availability.
Split: You shall be able to split your stay at Dwarka resort in three parts. Split option shall not be available when you utilize the RCI platform for booking.

12.

How do I pay for a timeshare membership?

We offer EMI as well as one-time payment options.

13.

Can I gift a holiday to friends and family?

Yes, you can authorise any adult to use your holiday entitlement by notifying the company at the time of reservation and paying the appropriate guest fees (where applicable).

14.

Can I transfer my timeshare membership to friends and family?

Yes, you can transfer the timeshare Membership and even bequeath it by notifying the company and paying the appropriate transfer fee. Transfer of membership is possible only after the payment for the membership has been completed. However, you are required to check the company policy on time to time basis.

15.

Is food included in the package?

The stay entitlement shall include one breakfast for 2 Adults & 2 children for the first three years of membership.

16.

If I use only 3 or 4 days, will I get revenue for rest of 4 or 3 days?

No. As the option to surrender the entitlement shall be available before the start of the year and for the whole entitlement i.e. 7 nights.

17.

Is there any minimum guarantee for the revenue in case I don’t utilize my stay?
Please note the revenue option is only available for 10 years and 25 years package

Our Dwarka resort is currently running at 80% occupancy and the current occupancy level one can assume to get following revenue if he/she surrenders the entitlement.
6500 * 80% occupancy * 7 Nights * 50%= 18,200 per year
This timeshare membership is for 25 years, the above assumption is for current year which can be expected to go up and beat the inflation.
There is no minimum guarantee provided for revenue share. The above simulation is based on assumption and the same shall be as per the performance of the resort.
Please note the revenue option is only available for 10 years and 25 years package

18.

Will I get any additional benefits at my stay under this package?

20% discount on F&B and spa at Dwarka resort shall be offered to time share members.

19.

If I book my room under this package and have to cancel last minute, what is the refund?

There shall be a 14-day cancellation policy wherein room night will be credited back in the member’s account if the cancellation is done 14 clear days prior to the date of check-in.

20.

Can I use my week holiday by booking 2/3 rooms for lesser days?

Yes. You can split your holidays into 3 trips at Dwarka. If you chose RCI, you have to use it in one go.

21.

Can I gift 2/3 days from 7 days to someone, or need to Gift entire week?

You can gift a portion. But the vacation can only be split at our resort at Dwarka.

22.

I am paying 2 lakhs plus 14000 AMC for vacation. In this amount I will get a decent vacation easily at any 3 star.

Our resort is a premium resort with ARR 6500. Thus a week booking will cost a non- member 45500 PLUS 18% gst = Rs 53690. The AMC for a week is just 14000 so there itself you save Rs 40000! And multiply this into 25 years - 10,00,000! Even if you
deduct the membership fees of 2 lakhs, you still making profit of 800,000! And this ARR is definitely going to raise in future giving you absolutely higher financial benefits

23.

How is this a better option than Fixed Deposit?

1. FD gives you 4% returns. Which on 2,00,000 is yearly 8000. Whereas with this investment you stand an opportunity to earn over 16000 to 18000 annually.
2. The Inflation rate will keep lowering the FD rates whereas it will keep increasing the Hotel room rates making your investment more and more profitable
3. There is no option of taking a vacation with a Fixed Deposit.

24.

What are the GST charges?

18%

25.

What are the AMC charges?

For Silver membership – 14,000
For Gold membership – 16,500

26.

What is RCI?

Club Nebula membership gives you the choice of holidaying at more than 200 Resorts/ Hotels in over 50+ Locations in India through the affiliation with RCI (Resort Condominium International).
The World Largest Holiday Exchange Network. The best part is that you get to holiday in International destinations at Domestic prices. You will feel spoilt for choices

27.

What all is included towards my RCI membership?

You get 3 years RCI membership – the membership charges will be paid by Nebula. Apart from that we also pay exchange fees for availing the vacation in India for the FIRST TWO YEARS

28.

What are the terms of RCI membership renewal?

The cost of first 3 years membership is borne by Nebula. After 3 years Nebula shall help the members to renew the RCI membership at discounted rates.

29.

Is splitting allowed on gifting?

Yes. But the vacation can only be split at our resort at Dwarka.

30.

How is this a better option than Fixed Deposit?

1. FD gives you 4% returns. Which on 2,00,000 is yearly 8000. Whereas with this investment you stand an opportunity to earn over 16000 to 18000 annually.
2. The Inflation rate will keep lowering the FD rates whereas it will keep increasing the Hotel room rates making your investment more and more profitable
3. There is no option of taking a vacation with a Fixed Deposit.

31.

How many types of Membership plans do you have?

Club Nebula Membership offers a FOUR membership plans
1. Golden - 1 Bedroom villa for 7 nights a year for 25 years
2. Silver – Executive Rooms for 7 nights a year for 25 years
3. Bronze – Executive Rooms for 7 nights a year for 10 years
4. Elite – Executive Rooms for 7 night a year for 3 years

32.

What makes Club Nebula membership different to other Timeshare Companies?

We offer one type of membership & only one plan which is applicable for all Seasons. (Peak Season, Long Holiday Weekends, Diwali Season, Other days) throughout the year for all the years. Also you only pay AMC if we wish to take holidays in any particular year. And in the years in which you opt to not take a vacation but earn revenue, you earn revenue from your timeshare in the 10 and 25 years membership.

33.

When can I take my first Holiday?

a) Members opting for full payments can take their first holiday, immediately after admission as a member.
b) Members who pay 30% of total value, can avail his Base property – HAWTHORN SUITES by WYNDHAM, DWARKA, and RCI benefits can start after 50% amount received of the total value of the membership.

34.

Can I go for Holidays on Public Holidays or Long Weekend Leaves?

There are no seasons in this membership and a very brief list of black-out dates. These dates are updated on the website. Apart from those days, you can book a holiday on any day of the year

35.

How do I book my Holidays?

The member can login in his online account. There he can select the hotel of his preference and date of his travel. The booking request will be received by our reservations desk and we will reach out to you with availability and assist with the reservation.

36.

What Documents should I carry with me when checking in?

Once your Reservation is confirmed, you will get a confirmation voucher and a fact finder for the Resort you will be Holidaying at through email. Furnishing the Confirmation Voucher, Your Membership Card and Photo identity card is a must at the time of Check-in.  If you are opting for RCI vacation, you need to carry your RCI card along with.
NOTE- It is advisable to carry the fact finder with you. It contains all relevant information from how to get there, to which facilities and activities you can avail of once you reach.

37.

What is the AMC for Elite Membership?

The Elite membership has no AMC charges

38.

How are direct affiliate hotels different than RCI affiliate hotels?

The direct affiliate hotels are those hotels with which Club Nebula has entered into a direct agreement for room reservations. The RCI affiliate hotels are under the purview of RCI and are governed by RCI rules.

39.

Can I use all my nights at direct affiliate resorts?

In the entire span of membership, only 50% nights can be utilized at the direct affiliate resorts.
For Gold & Silver membership – For 11 years out of 25 you can book at affiliate
For Bronze – for 5 out of 10 years
For Elite – 1 year you can book with affiliate

40.

Can I split my stay at direct affiliate?

No. Stay can only be split at Hawthorn Suites by Wyndham

41.

Are there any additional charges to avail the direct affiliate resorts?

A very nominal charge of Rs 2500 per night is to be paid for availing the room reservation at the direct affiliate resorts.

42.

Can I get breakfast at all RCI resorts?

No. Only at Hawthorn Suite by Wyndham, Dwarka

43.

What are RCI Bonus weeks?

Holiday Rentals and Bonus Week Getaways are 'cash' bookings, just like the open market - but exclusively available only to RCI members. These accommodations are great value for money & also have lots of deals and offers. The member can directly pay to RCI for the said week and avail. Club Nebula is not a party to this exchange.

44.

Will Club Nebula pay for my Bonus week utilization?

No. The bonus week is RCI offering and the member has to pay directly to RCI to avail it.

45.

Do I need to pay AMC if I use the bonus weeks?

No. The member doesn’t require to pay anything to Club Nebula if they choose to avail bonus week of RCI.

46.

Can I buy membership without RCI enrolment?

Yes. All our memberships can be availed without RCI as well.

47.

How does my affiliate usage count?

Your affiliate usage is counted using a Pro-Rata Night Deduction system. This means that the number of nights deducted is calculated proportionally based on factors including, but not limited to, the relative cost of the stay compared to a night at our standard property, Hawthorn Suites by Wyndham. This ensures that you use your allocated nights in a way that reflects the value or cost of the accommodations you choose at affiliate resorts.

48.

How does the Pro-Rata Night Deduction system work for stays at affiliate resorts?

The Pro-Rata Night Deduction system ensures fairness in allocating nights for stays at affiliate resorts. This means that the deduction of nights is calculated proportionally based on factors including, but not limited to, the relative cost of the stay compared to a night at our standard property, Hawthorn Suites by Wyndham.

49.

Can you provide an example of how the Pro-Rata Night Deduction system functions?

Certainly. Let's say a member has 7 nights allocated per year, and a night at Hawthorn Suites is considered the standard. If they choose to stay at an affiliate resort where the cost is double that of a night at Hawthorn Suites, using the pro-rata system, it might be determined that staying one night at the affiliate resort will deduct two nights from their allocation.

50.

Why calculation of Affiliate nights is not same as normal nights?

The calculation of affiliate nights is not the same as normal nights because the cost and value of accommodations at affiliate resorts can differ from those at our standard property, Hawthorn Suites by Wyndham. We use the Pro-Rata Night Deduction system to ensure fairness and equity among all members. This system allows us to adjust the allocation of nights based on factors like the relative cost of the stay. By doing so, we can offer a broader range of options while still maintaining a balanced distribution of allocated nights across our member base. This approach ensures that each member has a fair opportunity to enjoy their allocated nights in a way that reflects the value of their chosen accommodations.